Frequently Asked Questions
Everything you need to know about shopping with Gorman
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item for a refund or exchange?
Items can be returned within 30 days of purchase, provided they are in original condition with tags attached. You can initiate a return through our online portal or visit any of our physical boutique locations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Apple Pay.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
How do I care for my Gorman garments?
To maintain the vibrancy of our signature prints, we recommend following the specific care instructions on the internal label. Most items benefit from a cold hand wash and being dried in the shade.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly by our warehouse. Please contact our customer service team immediately; if the order hasn't been packed yet, we will do our best to accommodate your request.